Success Stories
See What a Smarter Travel Program Looks Like
Explore how companies across industries solved real challenges with Encore.
From high-growth manufacturers to enterprise procurement teams, these stories reveal what happens when travel management becomes more than just booking—it becomes a strategic advantage.
Whether the goal was stronger adoption, proactive support, or simply a partner who doesn’t disappear after implementation, each case shows what’s possible with the right TMC.
Real results. Real teams. Real change.
Browse our case studies and see what transformation looks like in practice.
Agropur’s Return to Encore: A Lesson in Real Travel Value.
For nearly 20 years, Agropur didn’t have to think about travel—and that was the point.
The system worked. Problems were rare. Service was seamless. Then came a procurement-led RFP, focused on price and automation. A new partner was chosen.
And almost overnight, the cracks appeared.
“We didn’t really understand how much service we were getting—until we didn’t have it anymore.” – Shana Critter, Director of Indirect Procurement
Read how Agropur learned what truly powers a travel program—and why they came back.
𝐀𝐆𝐑𝐎𝐏𝐔𝐑
Dairy Manufacturing
17,000+ employees
Operations across U.S. & Canada
HQ in Quebec, Canada & Wisconsin, USA
<$5M annual travel spend
How Terex Fixed Its Broken Travel Program
At Terex, business travel felt unmanaged—inefficient, frustrating, and out of step with company needs.
What should have enabled growth was instead wearing people down.
Leadership had heard enough: “We need to fix the travel agency.”
That mandate kicked off a transformation—from reactive and disjointed to strategic and streamlined.
Megan Eaton, Category Specialist in Procurement, led the charge, turning chaos into control and elevating travel to a program with purpose.
Read how Terex redefined travel as a strategic advantage.
𝐓𝐄𝐑𝐄𝐗
Heavy Equipment Manufacturing
10,000+ employees
30 countries
HQ in USA
$10M annual travel spend
How Maker’s Pride Fixed Its Broken Travel Program
At Makers Pride, travel wasn’t a priority—until it started costing more than just money.
With teams spread across 28 locations, bookings were inconsistent, service was spotty, and no one really owned the process. It wasn’t broken—but it wasn’t working either.
When missed connections and rising costs hit a tipping point, leadership realized something had to change.
That’s when the travel program moved from overlooked to owned—with strategy, visibility, and accountability at the core.
Read how Makers Pride brought order to the chaos—and found more than just savings.
𝐌𝐀𝐊𝐄𝐑𝐒 𝐏𝐑𝐈𝐃𝐄
Food Manufacturing
10,000+ employees
28 locations
HQ in USA
<$5M annual travel spend
